Frequently Asked Questions

How much do sessions cost?

Current rates are $195 for individuals and $225 for couples and families.

See the Services tab above for a drop down menu of information, pricing and details for Individual, Couples, and Family Therapy.

Do you take health insurance?

No, Dr. Shelley is not currently in-network with any health insurance providers, and payment is due at the time of each session. For current pricing, visit the services page for more details.

If your plan includes out-of-network benefits, you may be able to submit a Superbill—a detailed receipt of services—to your insurance company for potential reimbursement. Most insurance companies require a mental health diagnosis in order to process reimbursement for psychotherapy services. For more details, you can read more about insurance here.

What is the current availability?

Dr. Shelley is currently available for daytime client appointments Monday through Friday, typically from 8:00am to 3:00pm. Evening time slots are currently filled. However, if you’d like to be added to the waitlist, please use the contact form to submit your interest.

How do I start services?

To start services, simply click the Schedule button above to book your free initial 30-minute phone consultation with Dr. Shelley. You will receive an email confirmation once your appointment has been accepted and Dr. Shelley will call you at the phone number you provider at the selected appointment time.

How do online services work?

Online services are very convenient, take place in the comfort and privacy of your own home or other location and are quick and easy to get started. First, use our “schedule” button to book your online session. This will take you to a calendar to select your appointment time and to prepay for your session. After your booking is confirmed, Dr. Shelley will email you new client forms to complete prior to your first session. At your appointment time, Dr. Shelley will contact you at the number provided for a video chat.

Virtual services allow for two or more people to speak through the computer screen or phone camera to feel as though they are in same room and seeing each other in-person. Phone sessions are also available if you would prefer not to video chat; however, services through video is highly recommended simply because this allows for a better connection and more personalized care as you can build a relationship and trust more easily.